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Triage your inbox
Answer mentions, clear changes and file what you captured.
Work arrives from everywhere: mentions, changes on your issues, lines you jotted down, issues made in YouTrack. This guide clears all of it in one sitting, in about ten minutes a day.
- Catch it
- Capture with Q
- Share from another app
- Inbox
- File it
- A task under an epic
- Unsorted until it has one
- Do it
- My day: Today and Waiting on me
- Close it
- The epic's progress moves on
1. Answer who's waitingLink to this section
Open the Inbox from the sidebar, just under Home. Needs your reply comes first: comments and descriptions where someone mentioned you and you haven't commented since.
- Click an entry to open the issue.
- Reply in a comment. Type
@to bring someone else in. - The entry leaves the list once you've commented.
2. Work through the changesLink to this section
Changes lists other people's changes on issues assigned to you, issues you watch, and issues that mention you, one entry per issue.
- Read it, open it if it needs you, then press Done (✓). It stays hidden until someone changes that issue again.
- Nothing there needs you? Mark all done clears the list.
Done marks sync, so you only clear things once, whichever device you use. See Inbox.
3. File what you capturedLink to this section
Open My day. Under Captured are the lines you jotted down with Q.
- Worth doing? Use the first button beside the line to make it a task. Pick the project and the epic, and the line goes once the task exists.
- Done already, or not worth it? Press the tick.
4. Sort UnsortedLink to this section
Issues made in YouTrack itself, or left behind when their epic was deleted, wait in each project's Unsorted.
- Right-click one and pick Move to epic, or Make it an epic if it's big.
- Or tick several rows (or press X on each) and use Move to epic in the bar at the bottom.
- Or drag a row onto another issue to make it a subtask.
Unsorted hides itself once it's empty. See Unsorted.
5. Plan your dayLink to this section
Back on My day, Today lists what's due today or overdue, and counts what you've closed ("2 of 5 done"). Start at the top.