DocsGetting around
Offline and slow networks
What still opens without a connection, and what doesn't.
Suru Me keeps what you've recently looked at, so it opens fast and still works when your connection drops.
- You open a page
- One you've opened on this device before
- Kept copy shows
- At once, with its last data
- It stays if you're offline or YouTrack takes over 4 seconds
- Fresh data arrives
- "Updating" shows in the header until it does
What still opensLink to this section
Pages and lists you opened recently still open when the network is down, or so slow that nothing has come back in 4 seconds, with the data they had last time. This includes the installed app.
Kept data lasts up to a week. Older data, and pages you haven't opened for a long while, need the network again.
Kept data shows at onceLink to this section
Every time you open a page you've seen before, its last data shows straight away while fresh data loads. The header says Updating until the fresh data arrives and replaces it. You never have to reload to see the latest.
Coming back to the appLink to this section
Switch to another tab or app for a while and come back, and everything on screen reads YouTrack again: lists (all of them, not only the first rows), dashboards, the open issue, the sidebar and page titles. Anything you were typing stays as it was. If someone changed the description in YouTrack while you had unsaved edits in it, your text stays and "Changed in YouTrack" shows beside Save and Cancel; Reload drops your edits and shows their version. A quick look elsewhere, under 15 seconds, doesn't trigger it.
Pages remember where you wereLink to this section
Leave a page and come back, and it's as you left it. A half-typed New task title, for one, is still in its box. Moving between pages you've seen shows them at once, while their data catches up.
What needs the networkLink to this section
Changes do. Editing, creating, moving or closing anything needs a connection, because it's saved in YouTrack. A page you've never opened won't open offline either.
Signing out clears itLink to this section
When you disconnect, everything kept on the device is emptied, since it holds your work. See Where your data lives.